PRIVACY POLICY

House of Cheer Networks Private Limited (hereinafter “Company”/ “We”/ “Us”/ “Our”) is India’s first full-service media, entertainment and technology hub specialising in creation, curation and consultation that helps companies reimagine the future of their business.

We respect Your (as defined hereinbelow) privacy and are committed to protect Your privacy through the compliance of this privacy policy (“Privacy Policy”). We will not under any circumstances sell or release Your information to anyone except as outlined in Our Privacy Policy. We collect, use, and disclose information collected from You ("You" or “Your”) via this website i.e., https://happyness.me/ and/or all its linked pages (“Website”) for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise (collectively the "Services").

The Website analyses employee engagement to measure the happiness quotient of employees. We strive to take reasonable care in the protection of information We receive during Your use of the Website.

This Privacy Policy may be subject to further changes including as may be warranted by change in law. Upon updating the Privacy Policy, We may revise the "Updated" date at the bottom of this Privacy Policy. We therefore request You to go through Our Privacy Policy frequently to be updated with changes incorporated from time to time. Your continued engagement with Us will imply Your acceptance of such updates to this Privacy Policy

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Access to the Website is conditional upon Your approval of this Privacy Policy which should be read together with Our Terms of Use and/ or any other policies/guidelines/rules/codes notified on Our Website. If You do not agree to the terms of this Privacy Policy, please do not (i) access or use Our Website, (ii) avail of Services from Us and do not disclose Your information to Us.

Applicability

The terms of this Privacy Policy are applicable to all Users (as defined in the Terms and Conditions) and subscribers of Our Website, from whom We collect Personally Identifiable Information (as defined below).

What information do We collect about You?

We collect two types of information about You: Personally Identifiable Information or Non-Personally Identifiable Information.

Personally Identifiable Information:

We may collect Personally Identifiable Information that identifies You in a variety of ways, including, but not limited to Your name, email address, mailing address, phone number or demographic information such as postcode and other personal information.

We collect Personally Identifiable Information only if You voluntarily submit such information to Us, for example when You use the facilities available on the Website for corresponding with Us by e-mail or phone, or access or use any other interactive features of the Website or when You subscribe to Our Services available on the Website.

Non-Personally Identifiable Information:

We may collect Non-Personally Identifiable Information about You whenever You access or interact with Our Website. This includes but not limited to browser name, version, the type of device used, server location, users’ operating system and version, Your mobile devices unique device ID, third party apps or website or service that referred users to our Website, language preference, means of connection to Our Website and Services users’ location information, Internet service providers, IP address, technical information and other similar information about users.

How do We collect the information?

We collect information, to the extent permissible by law, when You:

  • When raise a query/question to Us through phone or email or through contact us forms;
  • When You subscribe to Our newsletter(s);
  • We collect information when You browse Our Website, open or respond to an email from Us (promotional or informational);
  • We collect information from You using third party tools, browser cookies and web beacons in order to improve user experience;
  • We may collect non-personal information about the computer, mobile device or other device You use to access the service, such as IP address, geo-location information, unique device identifiers, browser type, browser language and other information for the purpose of providing customized information on the browser; and
  • Our Website may capture Your current location if You choose to enable GPS feature in the Website.

How do We use the information that You provide?

We may use Your information, to the extent permissible by law, for the following purposes:

We aim to restrict and control all of Our information assets against unauthorized access, damage, loss or destruction, whether physical or electronic.

The Website uses ordinary industry standard technology designed to help keep Your information including sensitive personal data safe. The secure server software (“SSL”) encrypts all information You put in before it is sent to Us. Furthermore, all of the user/customer data We collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We will employ commercially reasonable and practicable security practices and procedures and security methods and technologies.

Unfortunately, the transmission of information over the internet is not completely secure. Although We strive to protect the information You provide to Us, We cannot guarantee the security of Your data while it is being transmitted to Our Website; any transmission is at Your own risk. Once We have received Your information, We have commercially reasonable procedures and security features in place to reasonably endeavour to prevent unauthorized access.

The Website uses ordinary industry standard technology designed to help keep Your information including sensitive personal data safe. The secure server software (“SSL”) encrypts all information You put in before it is sent to Us. Furthermore, all of the user/customer data We collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We will employ commercially reasonable and practicable security practices and procedures and security methods and technologies.

Unfortunately, the transmission of information over the internet is not completely secure. Although We strive to protect the information You provide to Us, We cannot guarantee the security of Your data while it is being transmitted to Our Website; any transmission is at Your own risk. Once We have received Your information, We have commercially reasonable procedures and security features in place to reasonably endeavour to prevent unauthorized access.

Notwithstanding anything contained in this Privacy Policy or elsewhere, the Website shall not be held responsible for any loss, damage or misuse of information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond Our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, epidemic, pandemic, civil commotion, strikes or industrial action of any kind, riots, insurrection, war and the like, acts of government including notification and guidelines issued from time to time, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

When and with whom do we share information about You?

The following provides information about entities with which We may share information. Our practices vary depending on the type of information.

  • Business partners: We may also share Your information with business partners to provide You with Services that You request.
  • Service providers: We may share information with vendors providing contractual services to Us or to certain vendors that are performing Services on Our behalf including fulfilling newsletter subscriptions, managing Our email lists, sending emails on Our behalf, providing customer support, providing advertising services and performing other administrative services.
  • Other parties when required by law or as necessary to protect our users and services: We may share Your Personally Identifiable Information as We believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services/Website, our employees or agents or users or to comply with applicable law or legal process, including responding to requests from public and government authorities.
  • Affiliates: We may share information within our family of affiliated companies and business associates.
  • Third parties that provide content, advertising, or functionality : When You use Our Services/Website, third parties may collect or receive certain information about You and/or Your use of the Website (e.g., hashed data, click stream information, browser type, time and date, information about Your interactions with advertisements and other content), including through the use of cookies, beacons, mobile ad identifiers, and similar technologies, in order to provide content, advertising, or functionality or to measure and analyze ad performance, on Our Website or other websites or platforms. This information may be combined with information collected across different websites, online services, and other linked or associated devices. These third parties may use Your information to improve their own services and consistent with their own privacy policies.
  • Other parties in connection with a corporate transaction: We reserve the right to transfer any information We have about You in the event that We sell or transfer all or a portion of Our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization.
  • Otherwise with Your consent or at Your direction: In addition to the sharing described in this Privacy Policy, We may share information about You with third parties whenever You consent to or direct such sharing.

When We share information with any of the parties mentioned hereinabove, We do not authorise them to Use Your information for any other purpose except to provide their part of service. However, how the said entities actually use the information shared with them is beyond Our purview and hence We are not responsible or liable for the same. You are therefore advised to review the privacy policies of the respective service provider or supplier whose services You choose to avail.

We also anonymize or aggregate information collected from You, in whichever manner collected, to produce general statistics that cannot be linked to

You or any other specific user. Information that has been aggregated and de-identified is no longer considered “Personally Identifiable Information” and may be subsequently used for any purpose.

In the event You wish to know the names and addresses of third parties with whom Personally Identifiable Information is being shared with, You may request Company for such information by writing to

Data storage and Data retention

We may choose to host data in servers located outside of India. You authorize Us to store, transfer, share, part with Your Personally Identifiable Information and/or Non- Personally Identifiable Information, across borders and from Your country and jurisdiction to any other countries and jurisdictions across the world (including India), with Our affiliates / agents / third party service providers/ partners and other agencies for purposes specified under this Privacy Policy or as may be required by law.

We retain Your information for as long as it is necessary to fulfil Our contractual and legal obligations, Our legitimate business purposes and to conduct a defence in relation to disputes or potential disputes. The only exceptions to this are where:

  • The law requires Us to hold Your Personally Identifiable Information for a longer period, or delete it sooner;
  • You exercise Your right to have the information erased (where it applies); and the law does not prevent Us from erasure;
  • We bring or defend a legal claim or other proceedings during the period We retain Your personal information, in which case We will retain Your personal information until those proceedings have concluded and no further appeals are possible; or
  • In limited cases, existing or future law or a court or regulator requires Us to keep Your Personally Identifiable Information for a longer or shorter period.

Providing Us with information about others.

Your usage of Our Website is Your responsibility and We assume You are completing information that is Your own. We’d prefer You did not complete information on someone else’s behalf but if You do please ensure You have obtained explicit permission to share it.

Ultimately, if You provide Us with Personally Identifiable Information about someone else, You are responsible for ensuring that You comply with any legal obligations and consent requirements relating to the disclosure under applicable data protection law. You should also direct them to read this Privacy Policy personally.

Advertisements and links to third-party websites

Links to third-party advertisements and third-party websites may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Company unless expressly specified on the Website. Company does not provide any of Your to these third-party websites or advertisers.

Company is not responsible for any form of transmission, whatsoever, received by You from any third-party website. Accordingly, Company does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third-party websites, nor does Company control or guarantee the accuracy, integrity, or quality of the Information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third-party websites. The inclusion or exclusion does not imply any endorsement by Company of the third-party websites, the website's provider, or the Information on the website. The information provided by You to such third-party websites shall be governed in accordance with the privacy policies of such third-party websites and it is recommended that You review the privacy policy of such third-party websites prior to using such websites and this Privacy Policy as We are not responsible for the policies or practices of such third parties. Further, this Privacy Policy shall not cover the use of cookies by any such advertisers.

Cookies

Like other websites, information and data on the Website may be automatically collected through “cookies”. “Cookies” are small text files which a web site can use to recognize repeat users. “Cookies” allow Us to observe how You navigate the Website on each visit and enable Us to improve the Website by reflecting Your interests and targeting appropriate advertising/p

Cookies do not attach to Your system or damage Your files. Most browsers automatically accept cookies, but if You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to deny or accept the cookie feature. Please note however, that if You turn cookies off, then this will limit the service that We are able to provide to You and may affect Your visitor experience.

Consent

By using Our Website and providing Your Personally Identifiable Information/Non-Personally Identifiable Information, You hereby consent to the collection, storage, disclosure, transfer, processing and usage of Your Personally Identifiable Information by Us as per the terms of this Privacy Policy.

Right to opt out: You can also withdraw Your consent which was earlier given to the Company under this Privacy Policy, and the same must be communicated to the Company in writing at________. .However, We inform You that on Your electing to opt out (as envisaged in this section) or on withdrawal of Your consent, the Company may not be in a position to provide You necessary services / benefits for which the Personally Identifiable Information was sought to be collected

Communications

We may send You notices from time to time relating to Your use of Our Website, Your subscriptions and other products and services, You have requested or in which You are currently enrolled these may include customer service notifications. We may also send You service-related announcements when it is necessary to do; for instance, if Our Service is temporarily suspended for maintenance or there is some service issue with something.

We may send You Our email newsletter(s). If You wish to unsubscribe from Our email newsletter(s), simply follow the unsubscribe instructions at the bottom of the email newsletter.

Contact Us

If You have any queries regarding Our Privacy Policy, You can contact grievance officer at:

E-mail: [email protected]

Phone:+91xxxxxxxx

This Privacy Policy is subject to any terms and conditions, including any limitation of liability, set out in the Terms of Use.

DISCLAIMER:

Any User associated and/or in the process of being associated with the Company agrees, confirms and undertakes that the data/information provided herein has been provided to Company without any coercion, contest or demur. The Company further confirms that the aforesaid information has been provided voluntarily and the User has no obligation to Company retaining a copy of the said information. This Privacy Policy is governed and is in consonance with the Laws of India in effect and the Courts in Mumbai shall have exclusive jurisdiction over all issues arising out of this Privacy Policy and does not take into account any proposed laws. We do no guarantee that the Services We provide on the Website will function without interruptions or errors in functioning. In particular, the operation of the Services may be interrupted due to maintenance, updates or systems or network failures, We disclaim all liability for damages caused by any such interruptions or errors in functioning. Furthermore, We disclaim all liability for any malfunctioning impossibility of access, or poor conditions of the Website due to inappropriate equipment, disturbances, related to internet service providers, to the saturation of internet network, and for any other reasons.